We are proud to announce the availability of our new training manual! This comprehensive manual for foreign language interpreters is the result of seven years of teaching, consulting and collecting feedback from users of our two former editions.  It supports educators and trainers in teaching linguistically qualified, adult students, and also serves as a resource guide to best practices and terminology for current interpreting professionals.  This essential tool includes over 800 pages of interpreter practice guidelines, medical terminology, disease information, exercises, diagrams, quizzes and over 90 role-plays.

11x17 full-color poster outlines helpful tips for the freelance medical interpreter. Perfect as a gift for your favorite interpreter or on display in your training institute or interpreter services department!

Coming Soon............

Meeting the Challenge of Delivering Culturally Competent Services
Vol. 1: Using Names as Tools for Communication

In this first installment of Meeting the Challenge of Delivering Culturally Competent Services, we explore use of names as a key to improved communication with patients, students, employees and coworkers. This eye-opening 17-minute presentation outlines the linguistic and cultural implications of a name, and demonstrates how the few minutes it takes to master the pronunciation of a name will generate much in the way of better relationships in the workplace, schoolroom and healthcare settings.